12 CRM Best Practices to Grow your Sales
12 CRM Best practices, excerpts from the book-The three pillars of Customer relationship Relationship is not transactional but focusing on satisfaction/fulfillment/Success of your Customer Customer Experience = Responsibility of Mktg, Sales, Customer Service, Finance, HR etc.,(Ideally everyone at your organization) Cohesive Team = Complement each other well in the roles […]