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CRM IMPLEMENTATION / CUSTOMIZATION OF CRM PRODUCT ( in INR and USD )

Feature MSME Booster (Deprecated) MSME Starter SME Quickstart Standard Enterprise
Business Process Review, Solution Map          
CRM Product Selection / Procurement Support          
Licenses required UPTO 5 USERS UPTO 10 USERS UPTO 15 USERS UPTO 50 USERS 50+ USERS
Marketing and Sales Vanila Features          
Customer Support and Service Vanila Features          
Basic Inventory Management          
Project Management          
Tally Integration-Customer and Product Master, Invoice          
Custom User and Admin Manuals          
End User Training          
Admin User Training          
Custom Objects     UPTO 5 OBJECTS 5 -25 CUSTOM OBJECTS 25 + OBJECTS
Custom Roles and Profiles          
Business Logic     UPTO 10 WORKLFOWS UPTO 15 WORKLFOWS 20+ WORKFLOWS
Custom Coding       Upto 5 triggers  
Advanced Visual Pages       3-5 CUSTOM VISUAL PAGES OF BASIC COMPLEXITY 5-10 CUSTOM VISUAL PAGES OF BASIC COMPLEXITY
Reports and Dashboards Vanila upto 2 Dashboards upto 2 Dashboards upto 5 dashboards Upto 10 dashboards
Multi-currency          
Data Loading   only accounts, contacts and leads only accounts, contacts and leads    
Mobile CRM Access          
Msg91 Single and Bulk SMS Setup          
Exotel Computer Telephony Integration setup          
12 Month Support 18 Hours       40 Hours
Extensibility, Integration and Web Service         Integration with one external application
Vanila Standard Features          
Hours 16 Hours 100 Hours 200 Hours 450 Hours 1000 Hours
Need More Time?  3500/ Hour   3500/ Hour ; $ 50/ Hour   3500/ Hour ; $ 50/ Hour   3250/ Hour ; $ 45/ Hour   3000/ Hour ; $ 42/ Hour
IMPLEMENTATION PRICE   1,10,000   3,50,000 / $ 5,000   7,00,000 / $ 10,000   12,00,000 / $ 16,500   30,00,000 / $ 41,500

A La Carte

While the above packages are not suiting your needs, we offer A La Carte CRM Implementation hours in smaller packets

Hours40 Hours
Price Rs. 1,80,000 / $ 2,500
Need More Time? Rs.4500/ Hour / $ 65/ Hour

Support

You will need recurring support(Telephone/Email/Web Based) for an effective Return on Investment and adoption of CRM.  You can buy it in denominations of 40 hours or 100 hours. The support pack is valid for a period of one year. This does not include advance coding or advanced visual pages or community sites or onsite visits.

Hours, [Package Name]40 Hours, [Silver]100 Hours, [Gold]
PriceRs. 1,80,000 / $ 2500Rs. 3,60,000 / $ 5000
Service LevelMinimum Resolution Time: 3 Working DaysMinimum Resolution Time: 2 Working Days

Session with P Ramesh Chander

Your CRM Expert and Author – Three Pillars of Customer Relationship 

Hours2 Hours
PriceRs.10,000 / $ 150
Need More Time?Rs. 6000/ Hour / $ 90/ Hour

Terms & Conditions

Taxes are additional and as applicable.  Travel, Accommodation, Visa Fees and Peridium are additional & as applicable outside Bangalore, India
Payment Milestones:  100% Advance for Annual Licenses Fee.  For CRM Implementation Services- 50% Advance and 50% one day before the final End User Training. 

Components of our Cost Structure include

Training and Certification of the consultants engaged in the project, Research and Development, Quality Process, Consultant Fees, Infrastructure, Technology, Sales & Marketing, Our average margin of 15%