Digital Transformation through CRM
Are these challenges impacting your Sales?
Do not worry, with us around, all the above challenges shall be solved with CRM as a solution
What is CRM. CRM is an abbreviation of Customer Relationship Management. There are three main modules in any CRM namely
Go Digital starting with your customers and sales. Most companies think of CRM as some application to be implemented such as Salesforce or MS Dynamics. In reality, CRM is not a system. Customer Relationship begins with how you approach and work with your customer. 68% of customers reviewed say they stopped working with a company because of service received.
Grow your business by growing thy customer relationship, P Ramesh Chander, Author -Three Pillars of Customer Relationship
ITI Data Centre
ITI is the first central public sector company set up after independence. Under the “Digital India” initiative of the Government of India, ITI is offering multitude of digital solutions to variety of customers. ITI has established Tier-III Data Center with 350 Racks serving a host of valued customers inclusive of Government Organizations, PSUs, PSU Banks, Co-operative banks, Financial Institutions, MNCs and other enterprises. The data Center is successfully operational with uptime more than 99.982% in last 10 years. Rixyncs Inc is the authorized marketing partner for ITI Data Center solutions.
Encouraged with the success and positive feedback from our valued customers, ITI has recently enhanced its Data Center by additional 1000 racks incorporating state of art technologies and with paramount importance to security in offering cloud based services.
Exotel Telephony Integration
Make and receive calls directly from the CRM. Review the call recording in the Exotel Dashboard within CRM. Set up a tollfree number if need be.
Exotel is a secure and reliable business phone system on the cloud. Simple to setup. No additional infrastructure or equipment required. Enables sales and support teams irrespective of where they work from.
Send and receive SMS directly from the CRM. Review the SMS transactions. Set up a DIN number for inbound SMS if need be.
Send SMS with bank grade security. Right amount of information to the right audience at the right time. Rixyncs is a msg91 reseller
CRM for Non-profits
Use the power of CRM to Manage Campaigns, Donors, Projects, Financials, Reports. Many vendors provide CRM licenses at a discounted cost to non-profit organizations. To learn how get a free demo of CRM for Non-profits, call us now.
We love thinking about your problems and providing solutions. Let us help you create an app or solution to your business problem. Or let us help you create an app to put on the appxchange. Call us for a free consultation.
Application integration with CRM
How would it be if with a click of a button, your expense report could be sent to your financial system. Or your order could be sent to your back-end fulfillment system. Some of our CRM Integration service include