Digital Transformation through CRM

Are these challenges impacting your Sales?

  • No proper follow-up, Delayed Response [Tip for top problem 1: Fortune is in the follow-up]
  • Multiple points of data entry 
  • Managing sales teams across geographies
  • Unable to track payment & invoices 
  • Unresolved customer complaints [Tip for top problem 2: Up your Customer Support]
  • Limited Manpower
  • Wrong internal/external communications 
  • Loosing Leads/Customers [Tip for top problem 3 : Go digital and grow digital]

Do not worry, with us around, all the above challenges shall be solved with CRM as a solution

What is CRM. CRM is an abbreviation of Customer Relationship Management. There are three main modules in any CRM namely

  • Marketing
  • Sales
  • Customer Support and Service

Go Digital starting with your customers and sales. Most companies think of CRM as some application to be implemented such as Salesforce or MS Dynamics. In reality, CRM is not a system. Customer Relationship begins with how you approach and work with your customer. 68% of customers reviewed say they stopped working with a company because of service received.

Grow your business by growing thy customer relationship,  P Ramesh Chander, Author -Three Pillars of Customer Relationship

Schedule a discussion on CRM

ITI Data Centre

ITI is the first central public sector company set up after independence. Under the “Digital India” initiative of the Government of India, ITI is offering multitude of digital solutions to variety of customers. ITI has  established Tier-III Data Center with 350 Racks serving a host of  valued customers inclusive of Government Organizations, PSUs, PSU Banks, Co-operative banks, Financial Institutions, MNCs and other enterprises. The data Center is  successfully operational with uptime   more than 99.982% in last 10 years. Rixyncs Inc is the authorized marketing partner for ITI Data Center solutions.

Encouraged with the success and positive feedback from our valued customers, ITI has recently enhanced its Data Center by additional 1000 racks incorporating state of art technologies  and with paramount importance to  security in offering cloud based services. 

ITI Data Center range of Services
  • Co-location with Caging Services
  • Managed Co-Location & Hosting Services (Utility Storage & Backup Services, Managed Co-location, Cross connect Services, and Managed Dedicated Hosting etc.)
  • Managed services (Utility Storage and Backup, Anti-Virus & Anti-Spam, Firewall & Intrusion Detection, OS Hardening etc.)
  • System support Services (Database Support & Application Support)
  • Professional Services (DR/ BCP Design & Development)
  • Cloud Services (Public, Private, Hybrid and GCC cloud as a Iaas, Paas and Saas )
  • DC/DR Services

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Exotel Telephony Integration

Make and receive calls directly from the CRM. Review the call recording in the Exotel Dashboard within CRM. Set up a tollfree number if need be.

Exotel is a secure and reliable business phone system on the cloud. Simple to setup. No additional infrastructure or equipment required. Enables sales and support teams irrespective of where they work from. 

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Send and receive SMS directly from the CRM. Review the SMS transactions. Set up a DIN number for inbound SMS if need be.

Send SMS with bank grade security.  Right amount of information to the right audience at the right time. Rixyncs is a msg91 reseller

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CRM for Non-profits

Use the power of CRM to Manage Campaigns, Donors, Projects, Financials, Reports. Many vendors provide CRM licenses at a discounted cost to non-profit organizations. To learn how get a free demo of CRM for Non-profits, call us now.

Custom development

We love thinking about your problems and providing solutions. Let us help you create an app or solution to your business problem. Or let us help you create an app to put on the appxchange. Call us for a free consultation.

Application integration with CRM

How would it be if with a click of a button, your expense report could be sent to your financial system. Or your order could be sent to your back-end fulfillment system. Some of our CRM Integration service include

  • CRM integration with ERP
  • Provision of CRM Integration tools
  • CRM Integration with website
  • CRM integration with Facebook
  • CRM Integration with google analytics
  • CRM Integration with wordpress
  • CRM integrated with gmail
  • Custom build CRM Integration application