Successful person v/s an Unsuccessful one
Answer: Successful person takes an action. Unsuccessful ones always have a reason not to take an action. They live in an island called One Day I Will. With the context set very well, one of the tangible benefits of using a CRM is achieving your Sales Target. In this blog, I […]
12 CRM Best Practices to Grow your Sales
12 CRM Best practices, excerpts from the book-The three pillars of Customer relationship Relationship is not transactional but focusing on satisfaction/fulfillment/Success of your Customer Customer Experience = Responsibility of Mktg, Sales, Customer Service, Finance, HR etc.,(Ideally everyone at your organization) Cohesive Team = Complement each other well in the roles […]
5 Tips to select the right CRM solution
Have a open and honest discussion with your team mates who will use the CRM. Make a wish list of TOBE scenarios they are expecting as a solution from the CRM. Make one of your Team mates as the process owner for the CRM implementation in your organization Segment their requirement into […]