Archive: 2019

Let’s begin with a salute to all the first time entrepreneurs out there. Whether you are pursuing a new product idea or taking over an existing family venture, you are now a business owner and an employment generator. That is a great achievement and an invaluable contribution to the economy. […]

Become genuinely interested in your customer. Wear a Smile in your face. Remember that a person’s name to that person the sweetest and most important sound in any language. Be a good listener. Encourage customers to talk about themselves. Talk in terms of your customers interests. Make your customer feel […]

Have you ever gotten an haircut… over the phone? Probably not. It’s just one of those things that you have to actually be present for. Well, it turns out – so is Customer Relationship. Deeper relationships are build during a face to face networking with your customers. How often do […]

In his 30 plus years of Research, Mr. David Allen has found 5 steps towards stress free productivity.  A time tested time management method.  The foremost message from David is  – Your mind is for having Ideas and not holding them. Here are the 5 Steps  Capture – Get all the […]

As Azim Premji says- Nothing succeeds like failure. Life has many challenges.  You win some and lose some.  You must enjoy winning.  But do not let it go to the head.  Look at your own share in the problem, learn from it and move on.  The important thing is when […]